Rock Road Animal Hospital stands as a highly regarded fixture in the St. John community, earning a commendable 4/5 Google rating from nearly 300 reviews due to its deep commitment to exceptional pet care. This clinic is celebrated by long-term clients for cultivating an environment where even pets eagerly anticipate their visits, a testament to their compassionate approach. Their dedicated team provides comprehensive services, ranging from routine check-ups and urgent emergency surgeries—like the seamlessly executed second surgery for a beloved beagle—to incredibly empathetic end-of-life care, consistently making difficult moments as gentle as possible for “Furmily” members. Pet owners consistently praise the professional, friendly staff, including standout individuals like Carrie and Dr. O, who take ample time to answer questions and ensure transparent discussions about treatment and costs. For those seeking a trustworthy, caring, and communicative veterinary partner who prioritizes both animal welfare and owner peace of mind, Rock Road Animal Hospital offers a truly supportive and positive experience for all furry family members.
「Highly recommend. This was my dog's first visit today, and they were amazing. The staff was super nice, and Dr. Stroud was incredible. My dog can be a bit nervous with new people, but everyone helped her feel comfortable. I love this place!」
「I have been bringing my pets here for many years. When my dog and I arrive, he starts whining because he's eager to go inside. I also had to unfortunately put down two older dogs, and the staff was wonderful in providing that service. They truly care about our "Furmily" members.」
「We've been taking our dogs to this vet for 10 years, covering checkups, emergency visits, and surgeries. The doctors consistently dedicate ample time to discuss their health with me. Last week, my beagle underwent emergency surgery; they admitted her immediately, and everything proceeded smoothly. This was actually her second surgery with them. Carrie has been amazing, always going above and beyond to answer all my questions, no matter how trivial they might seem. We've had nothing but positive experiences!」
「As a customer, I was unaware of a clause stating I would be charged for not attending an appointment. It was mentioned that if a down payment was made for a service, funding its preparation, and the person didn't show up, the down payment would be forfeited. Rosemary Evans needed care for her dog, Coco Evans. She called to inquire about bringing Coco in, but apparently had a previous appointment she couldn't make. She wasn't notified about this missed appointment, but was told she had to pay for it if she wanted any future service.」
「I brought my puppy, Sirius, here this morning for his first visit. They were able to accommodate me on short notice, which was fantastic! The staff is friendly, and the office is nice and clean. They were also very transparent with the cost of vaccines and not pushy at all.」
「I wish I had found Dr. O years ago. I only had the chance for one visit with him for Mr. Bigglesworth, but he is miles above any other vet I've encountered. Everyone I interacted with at Rock Road Animal Hospital was incredibly helpful and professional, from the receptionist to the doctor who performed the euthanasia. Thank you from the bottom of my heart for your love of animals and all you do for them. I wish there were more offices like yours out there. Thank you so much.」
「My husband has been bringing our dog, Chloe, here since she was a puppy, and they've always treated her and us amazingly well. They are truly one of the best vet clinics I've ever visited. I am now in the process of transferring our cats here too, because they are so great with any animal.」
「This has been my go-to vet for my dogs since I moved to St. John, MO, in 2017. Regrettably, I had to euthanize one of my beloved pets, Sammy, today. Rock Road Animal Hospital made the experience as bearable as possible. These folks genuinely seem to care for animals. For that, I am grateful and will continue to support RRAH. Thank you.」